Payment Policy

Secure Online Payments

At Amara Melbourne, we take the security of your online shopping experience seriously. Our website uses HTTPS and SSL/TLS encryption to help protect information transmitted between your browser and our website, including during checkout.

SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are technologies designed to help protect information while it is being transmitted over the internet. TLS is the modern successor to SSL and is commonly used to secure online connections.

Our website uses an HTTPS-secured connection to help protect information transmitted through our store. Payments are processed through Shopify and/or its supported payment service providers, which use security measures designed to help protect payment information during transactions.

Although we take reasonable measures to protect information, no online transaction or electronic transmission can be guaranteed to be completely secure.

Payment Terms and Conditions

We accept the following payment methods, subject to availability at checkout:

American Express
Visa
Mastercard
Apple Pay
Google Pay
Maestro
Shop Pay

Only payment methods displayed and available at checkout can be used to complete an order.

All product prices are displayed in Australian Dollars (AUD) unless otherwise stated. Please review the final order total, including any applicable shipping charges and taxes, before completing your purchase.

Payment must be successfully authorised and processed before an order can be confirmed for fulfilment.

Payment Security Standards

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security requirements designed to help protect payment card information and reduce the risk of payment card fraud.

Payments made through our Shopify checkout are processed using Shopify and/or its supported payment service providers. These providers apply security measures designed to protect payment information in accordance with applicable industry standards.

Your Payment Information

Amara Melbourne does not ordinarily have access to your full payment card number or card security code when you pay through a supported payment provider.

Depending on the payment method used, we may receive information needed to manage your order, such as your billing details, delivery address, transaction information, payment status and limited card details where provided by the payment processor.

You can check whether your connection to our website uses HTTPS by reviewing the address bar in your browser. Your browser may also display a security indicator for the connection.

Privacy and Personal Information

We take reasonable steps to handle personal information responsibly.

We do not sell your personal information. We may share relevant information with Shopify and service providers where necessary to process payments, fulfil orders, prevent fraud, provide customer support or operate our online store, in accordance with applicable privacy laws.

For more information about how we collect, use and disclose personal information, please review our Privacy Policy.

Contact Information

If you have questions about payments or payment security, please contact us using the details below.

Store Name: Amara Melbourne

Company Name: ANW Dienstverlening

Company Address: Groeze 25, 6581 TM Malden, Netherlands

Company Number: 99357704

Email: amarramelbourne@gmail.com

Business Hours:

Monday to Friday: 09:00–17:00 GMT
Weekends: 11:00–16:00 GMT

We aim to respond to customer enquiries within 24 hours.